F.A.Q.

F.A.Q.

» Did the venue change?
» Will tickets that were already purchased for the Boone location be honored at the door?
» How can we get tickets for LAZERfest now that it’s at Wells Fargo Arena?
» Will tickets be sold at the doors?
» Can LAZERfest sell out?
» How will having two stages work?
» What does the change mean for VIP tickets?
» How much is parking?
» When do the parking lots open?
» If I leave, can I get back in?
» Can I smoke at LAZERfest?
» Is there handicapped accessibility?
» Is there an age limit?
» What’s allowed/not allowed? What should I bring?
» Will there be food or drink available at the venue?
» I can’t go to the show now that it’s at the Arena, now what?
» What happens if it rains?
» How can I get backstage to meet the bands and get their autographs?
» Are there vending opportunities available at Wells Fargo Arena?

Did the venue change?

Yes, the show will be a combination indoor outdoor show at Wells Fargo Arena.  We are sorry for the inconvenience that this may cause, but we feel it was the best decision for the show and your experience at it.

Will tickets that were already purchased for the Boone location be honored at the door?

Yes, all tickets that have already been purchased for LAZERfest will be honored.

How can we get tickets to LAZERfest now that it’s at Wells Fargo Arena?

You can purchase tickets through any Ticketmaster location like before. You can also now purchase tickets through all Dahl’s Food locations, Dahlstickets.com, and the Wells Fargo Arena box office. Tickets are $49.50 plus fees and will go up to $60 Day of Show

Will tickets be sold at the doors?

Yes, assuming that the event is not sold out when the gates open. Tickets will be available for $60 at the door.

Can LAZERfest sell out?

Yes, with the venue change we are dealing with space limitations.  The show can sell out.

How will having two stages work?

The show will begin outdoors in the parking lot next to the Community Choice Credit Union Convention Center.  Doors will still open at 12noon.  The doors for the arena portion of the show will open at 4:00pm with the first band playing inside at 4:30pm.

Lineups for each stage and set times are available HERE. There will be an access tunnel connecting the outdoors area with the Arena. This tunnel will be open between the 4pm doors to the arena opening until approximately 7:30pm once the outdoor stage acts wrap up to accommodate traffic between the two areas.

In order to for all of the bands to be able to play (and not have a show that goes to 3am), some bands will be playing at the same time.  We apologize in advance for this change.

What does the change mean for VIP tickets

VIP Ticket holders will receive an email the week of show outlining where specific VIP areas are located and further instruction on parking and packet pick up at Wells Fargo Arena. Packet Pick up will be located in the Wells Fargo Arena Box office off Crocker and 3rd street.VIP ticket holders must get their packet from this area prior to entering the festival grounds.

VIP Package are still available and includes: Preferred viewing area at the indoor and outdoor stage, preferred parking, dinner catered by Hy-vee, five drink tickets and preferred restroom access. The VIP Ticket Package DOES NOT include backstage access or the ability to meet LAZERfest artists.

How much is parking?

Parking in the main Wells Fargo Arena lot is FREE for any LAZERfest Ticket Holder. Street parking around the arena is also free on Sunday. Keep in mind, many garages near Wells Fargo Arena are privately owned and are not Arena properties.  They may charge you to park.

When do the parking lots open?

Wells Fargo Arena parking lots will open at 9am.

If I leave can I get back in?

You will have the ability to go from the outdoor section to the indoor and vice versa, but you will not be able to leave the enclosed “festival grounds”.  NO PASS OUTS ALLOWED — Once you’re in, you’re in!

Can I smoke at LAZERfest?

Yes! There will be dedicated smoking areas set up outside the north and south entrance of Wells Fargo Arena. There will also be a dedicated smoking location set up within the out door portion of the show.

Is there handicapped accessibility?

Yes, there will be a dedicated section set up by the stage that is outside for handicapped guests. There are also various forms of handicapped accessible areas within Wells Fargo Arena.

Is there an age limit?

Nope. LAZERfest is an all ages event.

What’s allowed/not allowed? What should I bring?

  • Non-professional cameras, i.e. “point and shoot” or disposable cameras
  • Small purses and drawstring “tote” bags
  • Cash (there may not be an ATM on site in the outdoor area but there will be Access to ATM’s within Wells Fargo Arena)
  • Blankets are allowed, but not encouraged — with the crowd expected there may not be enough “safe” room to sit in the crowd

Ok, what’s not allowed?

  • Moshing or body surfing
  • Tailgating
  • Professional/SLR/Detachable lens cameras
  • Weapons/knives of any kind
  • Illegal substances (incl. narcotics), drugs or drug paraphernalia
  • Laser pointers
  • Bottles (glass)
  • Outside food/drink/alcohol
  • Fireworks/explosives
  • Large chains or spiked bracelets/wallet chains
  • Lawn chairs
  • Coolers of any kind
  • Framed or large backpacks/bags/purses
  • Umbrellas
  • Pet (except for service dogs)
  • Aerosol cans (including aeresol sunscreen)
  • Any object that could be used as a projectile

Violations are cause for confiscation of prohibited items or expulsion from the event grounds without refund

Will there be food or drink available at the venue?

We’ll have plenty of “state fair” or “festival”-type food concessions in both the indoor and outdoor sections of the festival. Soda, beer and water will available to purchase.

I can’t go to the Arena, now what?

Refunds can be obtained at point of purchase.

What happens if it rains?

The show will go on rain or shine. The only way the outdoor component may be delayed/cancelled is in the event of severe weather. (See high winds and or lightning)

How can I get backstage to meet the bands and get their autographs?

The only way to attend the meet and greets with the bands as LAZERfest is to win them from LAZER 103.3. Keep listening to LAZER and visiting this site to find out how to win. (It would help if you were a member of LAZER TNA!).

Are there vending opportunities available at Wells Fargo Arena

With the change of venue, additional vending opportunities are not available at this time. If you wish to be on our list to contact next year, please visit our Contact Info page and submit the form for vending requests.